A major media organisation was evaluating a potential supplier of streaming technology. It required impartial expert consultancy to support its due diligence and complex decision-making processes regarding vendor selection.

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• The objective was to conduct comprehensive research and evaluation of a potential online video platform (OVP) supplier.
• The research needed to cover the supplier's streaming technology, architecture, product history and financial status.
• It needed recommendations on how to minimise disruptions should the potential supplier cease operations.
• The primary goal was to secure impartial strategic advice to support its critical decision regarding whether to engage the supplier.

• Caretta Research provided ongoing strategic advice and input throughout the due diligence period.
• The methodology primarily utilised desk-based research.
• It drew upon Caretta Research's existing experience and knowledge of broadcaster-scale technology procurements and deployments.
• Informal feedback was also gathered from close contacts within its professional network to supplement the formal analysis.

• The project successfully provided the necessary support for the organisation’s evaluation of the potential supplier of streaming technology.
• It delivered a comprehensive slide report evaluation detailing Caretta Research’s analysis.
• The research provided crucial insights into the vendor's technology, architecture, stability and finances.
• This enabled the organisation to better prepare for continuity risks and make an informed, strategic decision.